Troubleshooting
Solving Problems
1-65
Solving Problems
If you have a problem using the dock, find the symptom that matches your situation.
Try the suggestions one at a time.
If the amber Wait light remains on after you dock the OmniBook and the
OmniBook does not recognize devices connected to the dock
• You may have an older BIOS installed in your OmniBook. BIOS versions earlier
than version 2.00 do not support use of the docking system. See the upgrade
instructions or the readme file on the Upgrade CD-ROM provided with your
docking system for information on how to determine which BIOS version you
have, and how to upgrade your BIOS if necesary.
If the OmniBook does not undock after you press the undock button
• If no ac power is connected to the dock, make sure the OmniBook is turned on.
• If you are using a password, make sure it is accepted.
• If you are prompted about shutting down devices, and if no applications are
using those devices, press ENTER. Otherwise, close those applications and try
undocking again.
• Reboot the system and try again.
• Manually undock the OmniBook following the instructions in “To manually
undock the OmniBook” on page 1-18. Always reset the OmniBook after manually
undocking.
If you need to replace a lost or damaged power cord
• For the replacement part number for the power cord, contact the number in the
Support and Service booklet.
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