Troubleshooting
Solving Problems
1-66
If a connection does not work
• Try connecting the device to the corresponding port on the OmniBook. This
can tell you if the problem is with the dock.
• Make sure the OmniBook is fully inserted in the dock. The connection should
be snug.
• Make sure the ends of the device cable are connected properly and terminated,
if necessary.
• Make sure the device and the dock are connected and both have power
connected and are turned on.
• Reboot the OmniBook.
OmniBook battery discharges while docked.
• Made sure that the ac power cord is plugged into the dock and plugged into an
ac outlet.
If an external PS/2 mouse or keyboard does not work
• Make sure the mouse or keyboard is plugged into the correct port. The mouse
and keyboard ports look the same. See page 1-26.
• Check that the PS/2 mouse is enabled in the BIOS Setup utility.
If you cannot hear audio devices or files
• Make sure sound is not muted by the OmniBook mute control.
• Try increasing the volume using the OmniBook volume control and the
Windows volume control.
If an external serial mouse does not work
• Check that the correct serial port is enabled in the BIOS Setup utility. See “To
connect a serial mouse” on page 1-26. .
If a PCI accessory board does not work
• Make sure the PCI accessory board is properly seated. .
• Make sure that you have correctly followed any installation instructions
provided with the board.