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New network card will not boot.

Cause Solution

New network card may be defective or may not meet industry-

standard specications.

Install a working, industry-standard NIC, or change the boot

sequence to boot from another source.

Cannot connect to network server when attempting Remote System Installation.

Cause Solution

The network controller is not congured properly. Verify Network Connectivity, that a DHCP Server is present, and

that the Remote System Installation Server contains the NIC

drivers for your NIC.

System setup utility reports unprogrammed EEPROM.

Cause Solution

Unprogrammed EEPROM. Contact an authorized service provider.

Solving memory problems

If you encounter memory problems, some common causes and solutions are listed in the following table.

CAUTION: Power may still be supplied to the DIMMs when the computer is turned o (depending on the

Management Engine (ME) settings). To avoid damage to the DIMMs or the system board, you must unplug the

computer power cord before attempting to reseat, install, or remove a memory module.

For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory.

Otherwise, the computer will not boot the operating system.

NOTE: The memory count will be aected by congurations with the Management Engine (ME) enabled. The

ME uses 8MB of system memory in single channel mode or 16MB of memory in dual-channel mode to

download, decompress, and execute the ME rmware for Out-of-Band (OOB), third-party data storage, and

other management functions.

System will not boot or does not function properly after installing additional memory modules.

Cause Solution

A memory module is not installed in the DIMM1 or XMM1 socket. Ensure that a memory module is installed in the DIMM1 or XMM1

socket on the system board. This socket must be populated with a

memory module.

Memory module is not the correct type or speed grade for the

system or the new memory module is not seated properly.

Replace module with the correct industry-standard device for the

computer. On some models, ECC and non-ECC memory modules

cannot be mixed.

Solving memory problems 103

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