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Solving USB ash drive problems

If you encounter USB ash drive problems, common causes and solutions are listed in the following table.

USB ash drive is not seen as a drive letter in Windows.

Cause Solution

The drive letter after the last physical drive is not available. Change the default drive letter for the ash drive in Windows.

USB ash drive not found (identied).

Cause Solution

The device is attached to a USB port that has been hidden in

Computer Setup.

Run the Computer Setup utility and enable USB ports in Advanced

> Port Options.

The device was not properly seated before power-up. Ensure the device is fully inserted into the USB port before

applying power to the system

System will not boot from USB ash drive.

Cause Solution

Boot order is not correct. Run the Computer Setup utility and change boot sequence in

Advanced > Boot Options.

Removable Media Boot is disabled in the Computer Setup utility. Run the Computer Setup utility and enable booting to removable

media in Advanced > Boot Options. Ensure USB is enabled in

Storage > Boot Order.

The computer boots to DOS after making a bootable ash drive.

Cause Solution

Flash drive is bootable. Install the ash drive only after the operating system boots.

Flash drive is defective. Try a dierent ash drive.

Solving USB ash drive problems 107

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