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System will not boot from CD-ROM or DVD drive.

Cause Solution

Non-bootable CD in drive. Try a bootable CD in the drive.

Boot order not correct. Run the Computer Setup utility and change boot sequence in

Advanced > Boot Options.

Drive not found (identied).

Cause Solution

Cable could be loose. Check cable connections.

The system may not have automatically recognized a newly

installed device.

See reconguration directions in the Solving Hardware

Installation Problems on page 99 section. If the system still does

not recognize the new device, check to see if the device is listed

within Computer Setup. If it is listed, the probable cause is a driver

problem. If it is not listed, the probable cause is a hardware

problem.

If this is a newly installed drive, run the Computer Setup utility

and try adding a POST delay under Advanced > Power-On

Options.

The device is attached to a SATA port that has been hidden in

Computer Setup.

Run the Computer Setup utility and ensure Device Available is

selected for the device's SATA port in Advanced > Port Options.

Drive responds slowly immediately after power-up. Run Computer Setup and increase the POST Delay in Advanced >

Power-On Options.

CD-ROM or DVD devices are not detected or driver is not loaded.

Cause Solution

Drive is not connected properly or not properly congured. See the documentation that came with the optional device.

Movie will not play in the DVD drive.

Cause Solution

Movie may be regionalized for a dierent country. See the documentation that came with the DVD drive.

Decoder software is not installed. Install decoder software.

Damaged media. Replace media.

Movie rating locked out by parental lock. Use DVD software to remove parental lock.

Media installed upside down. Reinstall media.

Solving CD-ROM and DVD problems 105

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