HP ProDesk 490 G3 MT User Manual

Processor ............................................................................................................................................................. 57
Speaker ................................................................................................................................................................ 58
Fan ........................................................................................................................................................................ 60
Power supply ....................................................................................................................................................... 61
System board ....................................................................................................................................................... 63
HP ProDesk 400 G3 system board callouts ...................................................................................... 63
HP ProDesk 480 G3 system board callouts ...................................................................................... 65
HP ProDesk 490 G3 system board callouts ...................................................................................... 66
5 Computer Setup (F10) Utility ........................................................................................................................ 67
Computer Setup (F10) Utilities ............................................................................................................................ 67
Using Computer Setup (F10) Utilities ................................................................................................ 67
Computer Setup–Main ....................................................................................................................... 69
Computer Setup—Security ............................................................................................................... 71
Computer Setup—Advanced ............................................................................................................. 73
Recovering the Conguration Settings ............................................................................................................... 78
6 Troubleshooting without diagnostics ............................................................................................................ 79
Safety and comfort .............................................................................................................................................. 79
Before you call for technical support .................................................................................................................. 79
Helpful hints ........................................................................................................................................................ 80
Solving general problems .................................................................................................................................... 81
Solving power problems ...................................................................................................................................... 85
Solving hard drive problems ................................................................................................................................ 86
Solving media card reader problems ................................................................................................................... 88
Solving display problems .................................................................................................................................... 89
Solving audio problems ....................................................................................................................................... 94
Solving printer problems ..................................................................................................................................... 96
Solving keyboard and mouse problems .............................................................................................................. 97
Solving Hardware Installation Problems ............................................................................................................. 99
Solving Network Problems ................................................................................................................................ 100
Solving memory problems ................................................................................................................................ 103
Solving CD-ROM and DVD problems .................................................................................................................. 104
Solving USB ash drive problems ..................................................................................................................... 107
Solving front panel component problems ........................................................................................................ 108
Solving Internet access problems ..................................................................................................................... 108
Solving software problems ............................................................................................................................... 110
7 POST error messages and diagnostic front panel LEDs and audible codes ....................................................... 111
POST numeric codes and text messages .......................................................................................................... 111
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HP ProDesk 490 G3 MT Specifications

General

Operating System	Windows 10 Pro
Form Factor	Microtower
Memory Slots	2 DIMM
Memory Type	DDR4-2133
Maximum Memory	32 GB
Weight	7.05 kg
Processor	Intel Core i5, i3
RAM	Up to 32GB DDR4
Storage	500 GB HDD
Graphics	Intel HD Graphics 530
Chipset	Intel H110 Chipset
Internal Drive Bays	1 x 3.5"
External Drive Bays	1 x 5.25"
Expansion Slots	1 PCIe x16
Ports (Front)	2 USB 3.0
Ports (Rear)	1 VGA
Audio	Realtek ALC221
Optical Drive	DVD-Writer