HP Smart Array errors 107
• “has encountered an error and has stopped”
• “has stopped due to a message file error”
• “was not able to update the service control manager with updated status”
• “cannot open a registry parameter key”
• “cannot start due to system event logging being disabled”
Message Id: 24582
Severity: Informational
Log message: A <drive type> physical drive located in bay <bay number> was <inserted
/ removed>. The drive can be found in box <box number> which is attached to port
<port number> of array controller <controller name / slot information>.
Message Id: 24583
Severity: Informational
Log message: Array controller <controller name / slot information> has detected more
than one cable with active drives attached.
Message Id: 24584
Severity: Warning
Log message: Too many runtime ECC errors have been received from the array controller
<controller name / slot information>. The controller has restarted without
utilizing its DIMM.
Message Id: 24585
Severity: Warning
Log message: The <drive type> physical drive located in bay <bay number> is offline
but operational. This drive can be found in box <box number> which is connected
to port <port number> of the array controller <controller name / slot
information>. The offline reason received from the HP Smart Array firmware is:
<firmware error code>.
<firmware error code> values:
• TOO_SMALL_IN_LOAD_CONFIG - Replacement drive is too small for configured
volume(s).
• ERROR_ERASING_RIS - Could not write to reserved configuration sectors after
multiple retries.
• ERROR_SAVING_RIS - Could not write to reserved configuration sectors after
multiple retries.
• FAIL_DRIVE_COMMAND - “Fail Drive” command received from host.
• MARK_BAD_FAILED - Unable to create media defect after multiple retries.
• MARK_BAD_FAILED_IN_FINISH_REMAP - Unable to create media defect after
multiple retries.
• TIMEOUT - Too many SCSI command timeouts.
• AUTOSENSE_FAILED - Drive is failing commands but is not returning SCSI sense
data after multiple retries.
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