Troubleshooting
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide D-9
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: l-appd Troubleshooting.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:43 PM
Table D-4: Is the External Health LED Green?
Answer Possible Reasons Possible Solutions
No, it’s
amber
One power supply has failed; therefore,
power supply redundancy is lost.
Identify the failed power supply
(no green LED).
Be sure that the power supply is
undamaged and securely seated, and
that the power supply backplane is
securely seated.
Contact your authorized service
provider for replacement parts and
service.
No, it’s
red
All installed power supplies have failed.
The server may have experienced a short.
Contact your authorized service
provider for replacement parts and
service.
Yes If the external health LED is green, refer to Table D-5.
Note: For LED locations and functions, refer to Appendix E, “LED Indicators and Switches.” For
cabling configurations, refer to Chapter 6, “Server Cabling.”
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