Troubleshooting
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide D-11
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: l-appd Troubleshooting.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:43 PM
Table D-5: Is the Internal Health LED Green? continued
Answer Possible Reasons Possible Solutions
No, it’s
red
A processor has failed.
Processor 1 is not installed.
A processor is an unsupported type.
Processors are mismatched (speed and/or
type).
A PPM has failed.
A PPM is not installed.
A processor or PPM is installed, but the
corresponding processor or PPM is
missing.
A DIMM has experienced a multibit error.
No valid memory in the server. Populated
banks have mismatched DIMMs.
No valid memory in the server. Populated
banks have missing DIMMs.
No valid memory in the server. Populated
banks have unsupported DIMM types.
Populated DIMMs are not in the correct
order.
A required fan has failed.
An overtemperature condition has
occurred.
Use amber failure LEDs to identify:
• Missing components
• Failed components
• Improperly installed components
• Overtemperature event
Contact your authorized service
provider for replacement parts and
service.
Yes If the internal health LED is green, refer to Table D-6.
Note: For LED locations and functions, refer to Appendix E, “LED Indicators and Switches.” For
cabling configurations, refer to Chapter 6, “Server Cabling.”
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