3 Identifying problems
Example alert for a failed disk
It is possible to configure recipients for SNMP traps or email alerts, as described in the HPE
StoreOnce Backup User Guide for your product. These users will be notified of any problems
with hardware components. You can also use the StoreOnce GUI and StoreOnce CLI, as
described below, to identify problems and access alerts.
The following examples illustrate how problems with a hard disk can be identified.
The following event occurred: hardwarecomponent.failure
Severity: ALERT
Event code: Ennnnnnnn
Date: Wed Jan 21 14:19:21 UTC 2013
Appliance: HPCZ225101H9
System URL(s): http://<IP_address1>, http://<IP_address2>
component:drive, status:FAILED, location:drive S/N:5C7229P34B in bay 11 in Drawer 2 of driveEnclosure
S/N:CZ7229P340:, Message: The drive is not ready and will not spin up., Diagnostic message: Reseat the drive.
If reseating the drive does not resolve the issue, replace the drive., uuid:Drive_Missing_b1000085,
eventId:00030002, level:ALERT, category:STORAGE_CLUSTER, overallStatus:DEGRADED, name:
vs_02358fe6-0000-1000-b012-53344230334b
Using the StoreOnce GUI to identify a failed disk
Viewing the Events Log
Select Events. The alert is recorded in the Events window with Event Details at the bottom of
the window.
16 Identifying problems
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