1 Part numbers for replacement parts
HPE StoreOnce and HPE ProLiant documentation
This Service and Maintenance Guide for HPE StoreOnce Backup products supplements the
ProLiant Maintenance and Service Guides. For hardware issues on the StoreOnce Backup
system, the appropriate ProLiant guide is the primary source of information. Spares part numbers
are provided in the ProLiant guides. This StoreOnce guide contains only information that is not
included in the ProLiant documentation.
The correct ProLiant guide for the server component of the following models of HPE StoreOnce
Backup is:
Table 1 Identifying the correct server guide
HPE ProLiant serverHPE StoreOnce Backup system
ProLiant DL380p 8SFF G8 serverHPE StoreOnce 4700 24TB Backup
ProLiant DL380p 12LFF G8 serverHPE StoreOnce 4500 24TB Backup
ProLiant DL380p 12LFF G8 serverHPE StoreOnce 2900 24TB Backup
ProLiant DL360p 4LFF G8 serverHPE StoreOnce 2700 8TB Backup
IMPORTANT: Always use the StoreOnce CLI commands or the StoreOnce GUI when upgrading
the BIOS, hardware firmware, and StoreOnce software.
More information
Upgrading BIOS or hardware firmware (page 13)
Accessing HPE ProLiant documentation
For more information about replaceable components that are standard for base ProLiant servers:
1. Go to http://www.hpe.com/info/enterprise/docs.
2. Select the Servers & Management Software link.
3. Select HPE ProLiant Gen8 server.
4. Select HPE ProLiant DL380p or HPE ProLiant DL360p, as appropriate.
5. Scroll to the Service and maintenance section.
6. Open the guide and look at the Illustrated Parts Catalogue.
The following tables provide a checklist with part numbers of all replaceable components that
are unique to HP StoreOnce Backup systems. These parts and their replacement procedures
are not referenced in the relevant HPE ProLiant server guide and are described only in this guide.
HPE StoreOnce and HPE ProLiant documentation 5
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