HP XP7 User Manual

Causes and SolutionsProblems
Solutions:
• Confirm that the pool usage is 0 after the THP V-VOLs are deleted,
then you can delete the pool.
• Ask HP technical support to solve the problem.
Causes:A failure occurs to the application for
monitoring the volumes installed in a host.
• Free space of the pool is insufficient.
• Some areas in the storage system are blocked.
Solutions:
• Check the free space of the pool and increase the capacity of the
pool. See “Increasing pool capacity” (page 146)).
• Perform the operation to reclaim zero pages in order to release pages
in which zero data are stored. See “About releasing pages in a THP
V-VOL” (page 153).
• Ask HP technical support to solve the problem.
Causes:When the host computer tries to access the
port, error occurs and the host cannot access
the port.
• Free space of the pool is insufficient.
• Some areas in the storage system are blocked.
Solutions:
• Check the free space of the pool and increase the capacity of the
pool. See “Increasing pool capacity” (page 146).
• Perform the operation to reclaim zero pages in order to release pages
in which zero data are stored. See “About releasing pages in a THP
V-VOL” (page 153).
• Ask HP technical support to solve the problem.
Causes:When you are operating Remote Web
Console, a timeout occurs frequently.
• The load on the Remote Web Console computer is too heavy, so that
it cannot respond to the SVP.
• The period of time until when time-out occurs is set too short.
Solutions:
• Wait for a while, then try the operation again.
• Verify the setting of the environment parameter of Remote Web
Console RMI time-out period. For information about how to set the
RMI time-out period, see the HP XP7 Remote Web Console User
Guide.
See “Troubleshooting provisioning while using RAID Manager” (page
209) and identify the cause.
THP V-VOL capacity cannot be increased.
Solutions:
• After refreshing the display, confirm whether the processing for
increasing THP V-VOL capacity meets conditions described in
“Requirements for increasing THP V-VOL capacity” (page 66).
• Retry the operation after 10 minutes or so.
• Ask HP technical support to solve the problem.
206 Troubleshooting

HP XP7 Specifications

General

Brand	HP
Model	XP7
Category	Storage
Language	English