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HP Z8 G4 Maintenance And Service Guide

HP Z8 G4
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If you have installed an operating system other than the factory-installed operating system, check to be
sure that it is supported on the system.
If the system has multiple video sources installed (embedded video on some models only) and a single
monitor, the monitor must be plugged into the monitor connector on the source selected as the primary
VGA adapter. During boot, the other monitor connectors are disabled and if the monitor is connected into
these ports, the monitor will not function. You can select which source will be the default VGA source in
Computer Setup.
CAUTION: When the computer is plugged into an AC power source, there is always voltage applied to
the system board. You must disconnect the power cord from the power source before opening the computer to
prevent system board or component damage.
Solving general problems
You may be able to easily resolve the general problems described in this section. If a problem persists and you
are unable to resolve it yourself or if you feel uncomfortable about performing the operation, contact an
authorized dealer or reseller.
WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system
board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect
the power cord from the wall outlet and allow the internal system components to cool before touching.
Cannot access the Computer Setup (F10) Utility when booting the computer.
Cause Solution
The Computer Setup (F10) Utility is set to “fast boot” causing
the F10 access screen to display too briey when booting
the computer.
Before turning on the computer, press and hold F10. Turn on
the computer and continue to hold F10 until the Computer Setup
(F10) Utility is displayed.
- or –
Follow the Windows instructions for rebooting the computer into
the Computer Setup (F10) Utility.
Computer appears locked up and will not turn o when the power button is pressed.
Cause Solution
Software control of the power switch is not functional. 1. Press and hold the power button for at least four seconds
until the computer turns o.
2. Disconnect the power cord from the electrical outlet.
Computer will not respond to keyboard or mouse.
Cause Solution
Computer is in Sleep state. To resume from Sleep state, press the power button.
CAUTION: When attempting to resume from Sleep state, do not
hold down the power button for more than four seconds.
Otherwise, the computer will shut down and you will lose any
unsaved data.
System has locked up. Restart computer.
50 Chapter 6 Troubleshooting without diagnostics

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HP Z8 G4 Specifications

General IconGeneral
Display includedNo
Keyboard includedYes
Power supply1125 W
Operating system architecture64-bit
Audio chipRealtek ALC221
Product typeWorkstation
Market positioningBusiness
Motherboard chipsetIntel C622
Chassis typeTower
Product colorBlack
Country of originChina
Number of 3.5\" bays4
Number of 5.25\" bays2
PCI Express x8 slots3
Headphone outputs1
HDMI ports quantity0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity8
Cabling technology10/100/1000Base-T(X)
Ethernet LAN data rates10, 100, 1000 Mbit/s
HDD speed7200 RPM
HDD interfaceSATA
Storage mediaHDD
Optical drive typeDVD Super Multi
Card reader integrated-
Total storage capacity1000 GB
Memory slots24x DIMM
Internal memory8 GB
Memory channelsHepta-channel
Memory clock speed2666 MHz
Internal memory typeDDR4-SDRAM
Maximum internal memory- GB
Memory layout (slots x size)1 x 8 GB
Tcase77 °C
SteppingU0
Processor cache11 MB
Processor model4108
System bus rate- GT/s
Processor socketLGA 3647 (Socket P)
Processor threads16
Processor codenameSkylake
Processor frequency1.8 GHz
Processor cache typeL3
Processor lithography14 nm
Processor manufacturerIntel
PCI Express slots version3.0
Processor boost frequency3 GHz
Thermal Design Power (TDP)85 W
Maximum number of PCI Express lanes48
Memory clock speeds supported by processor2400 MHz
Maximum internal memory supported by processor768 GB
Scalability2S
Processor codeSR3GJ
Processor ARK ID123544
Intel TSX-NI version1.00
Processor package size76.0 x 56.5 mm
Supported instruction setsAVX, AVX 2.0, AVX-512, SSE4.2
Weight and Dimensions IconWeight and Dimensions
Depth551.2 mm
Width215.9 mm
Height444.5 mm
Weight22400 g

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