Solving software problems .................................................................................................................................................. 72
7 POST error messages and diagnostic front panel LEDs and audible codes ................................................................................. 73
POST numeric codes and text messages ........................................................................................................................... 73
Interpreting system validation diagnostic front panel LEDs and audible codes .......................................................... 78
8 Password security and resetting CMOS .............................................................................................................................................. 80
Resetting CMOS and/or the password jumper .................................................................................................................. 81
Changing a Setup or Power-on password ......................................................................................................................... 83
Deleting a Setup or Power-on password ........................................................................................................................... 83
9 Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................................................... 84
Using HP PC Hardware Diagnostics Windows ................................................................................................................... 84
Downloading HP PC Hardware Diagnostics Windows ................................................................................. 85
Downloading the latest HP PC Hardware Diagnostics Windows version ............................. 85
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ................................................................................................................... 85
Installing HP PC Hardware Diagnostics Windows ......................................................................................... 85
Using HP PC Hardware Diagnostics UEFI ....................................................................................................... 86
Starting HP PC Hardware Diagnostics UEFI .............................................................................. 86
Downloading HP PC Hardware Diagnostics UEFI to a USB device ......................................... 86
Downloading the latest HP PC Hardware Diagnostics UEFI version ................ 87
Downloading HP PC Hardware Diagnostics UEFI by product name or
number (select products only) ............................................................................... 87
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ................................. 87
Downloading Remote HP PC Hardware Diagnostics UEFI ...................................................... 87
Downloading the latest Remote HP PC Hardware Diagnostics UEFI
version ....................................................................................................................... 87
Downloading Remote HP PC Hardware Diagnostics UEFI by product
name or number ...................................................................................................... 87
Customizing Remote HP PC Hardware Diagnostics UEFI settings ........................................ 88
10 System backup and recovery ............................................................................................................................................................. 89
Backing up, restoring, and recovering in Windows 10 ..................................................................................................... 89
Creating recovery media and backups ........................................................................................................... 89
Creating HP Recovery media (select products only) ............................................................... 89
Using Windows tools ......................................................................................................................................... 90
Restore and recovery ........................................................................................................................................ 91
Recovering using HP Recovery Manager ................................................................................... 91
What you need to know before you get started ................................................. 91
Using the HP Recovery partition (select products only) .................................... 92
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