TPM BIOS settings (select products only) .............................................................................................................................................................175
Using HP Sure Start (select products only)............................................................................................................................................................175
10 Using HP PC Hardware Diagnostics...............................................................................................................................................................................176
Using HP PC Hardware Diagnostics Windows (select products only)...............................................................................................176
Using an HP PC Hardware Diagnostics Windows hardware failure ID code......................................................................176
Accessing HP PC Hardware Diagnostics Windows.............................................................................................................................176
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant................................................176
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)...........177
Downloading HP PC Hardware Diagnostics Windows.......................................................................................................................177
Downloading the latest HP PC Hardware Diagnostics Windows version from HP............................................177
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store......................................177
Downloading HP Hardware Diagnostics Windows by product name or number (select products
only) ..............................................................................................................................................................................................................................177
Installing HP PC Hardware Diagnostics Windows.................................................................................................................................178
Using HP PC Hardware Diagnostics UEFI ...............................................................................................................................................................178
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code.................................................................................178
Starting HP PC Hardware Diagnostics UEFI..............................................................................................................................................178
Starting HP PC Hardware Diagnostics UEFI through HP Hotkey Support software (select products
only)......................................................................................................................................................................................................................................... 179
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive................................................................................. 179
Downloading the latest HP PC Hardware Diagnostics UEFI version...........................................................................180
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products
only) .............................................................................................................................................................................................................................180
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only).................................................................180
Downloading Remote HP PC Hardware Diagnostics UEFI .............................................................................................................180
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version.......................................................180
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number..............................180
Customizing Remote HP PC Hardware Diagnostics UEFI settings...........................................................................................181
11 Specifications.................................................................................................................................................................................................................................182
Computer specifications................................................................................................................................................................................................... 182
Display specifications..........................................................................................................................................................................................................182
Solid-state drive specifications ....................................................................................................................................................................................183
12 Statement of memory volatility.........................................................................................................................................................................................185
Current BIOS steps ................................................................................................................................................................................................................185
Nonvolatile memory usage ...............................................................................................................................................................................................187
Questions and answers......................................................................................................................................................................................................188
Using HP Sure Start (select products only)...........................................................................................................................................................190
13 Power cord set requirements ..............................................................................................................................................................................................191
Requirements for all countries .......................................................................................................................................................................................191
Requirements for specific countries and regions............................................................................................................................................191
14 Recycling............................................................................................................................................................................................................................................194
Index..............................................................................................................................................................................................................................................................195
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