• SPP: Update the firmware by downloading SPP from the Hewlett Packard Enterprise website (http://
www.hpe.com/servers/spp).
• Hewlett Packard Enterprise Support Center website: Update the firmware by downloading the most
recent version of a particular server or option firmware from the Hewlett Packard Enterprise Support
Center website (http://www.hpe.com/support/hpesc).
• Subscription services: Hewlett Packard Enterprise offers a subscription service that can provide
notification of firmware updates.
More information
Service Pack for ProLiant on page 147
Subscription services on page 169
Server updates with an HPE Trusted Platform Module and BitLocker
enabled
When a TPM is installed and enabled in UEFI System Utilities, and when the Microsoft Windows
BitLocker Drive Encryption feature is enabled, always disable BitLocker before performing any of the
following procedures:
• Restarting the computer for maintenance without a PIN or startup key
• Updating firmware when a TPM is installed
• Upgrading critical early boot components
• Replacing the system board
• Replacing the system board to replace or remove the TPM
• Disabling or clearing the TPM
• Moving a BitLocker-protected drive to another server
• Adding an optional PCI device, such as a storage controller or network adapter
For more information about TPM settings in UEFI System Utilities, see the UEFI System Utilities user
guide at
http://www.hpe.com/info/uefi/docs.
DIMM handling guidelines
CAUTION:
Failure to properly handle DIMMs can cause damage to DIMM components and the system board
connector.
When handling a DIMM, observe the following guidelines:
• Avoid electrostatic discharge.
• Always hold DIMMs by the side edges only.
• Avoid touching the connectors on the bottom of the DIMM.
• Never wrap your fingers around a DIMM.
Server updates with an HPE Trusted Platform Module and BitLocker
enabled 21