HPE ProLiant Gen10

For more information about error messages, see the error message guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/gen10-troubleshooting).
More information
HPE Smart Storage Administrator Diagnostics Utility CLI on page 160
Updating firmware or system ROM on page 147
Gather important information before you begin on page 36
Troubleshooting resources on page 166
Controller issues flowchart on page 53
Logical drive issues flowchart
Symptom
• Logical drive errors are displayed during POST or in one of the logs.
• The logical drives associated with an array controller are not visible during POST.
Cause
• The controller is not in RAID mode.
• The drives or cables are not seated properly.
• The associated physical drives are not available.
• Logical drives are configured.
Action
To resolve the issue, follow the steps in the flowchart.
60 Logical drive issues flowchart