Cause
• The drive is faulty.
• The firmware is outdated.
• The drive does not match other drives in the same configuration.
• The controller is not cabled properly.
Action
To resolve the issue, follow the steps in the flowchart.
Figure 16: Physical drive issues flowchart
For removal and replacement procedures, see the server maintenance and service guide on the Hewlett
Packard Enterprise website (http://www.hpe.com/info/proliantgen10-docs).
For installation procedures, see the server user guide on the Hewlett Packard Enterprise website (http://
www.hpe.com/info/proliantgen10-docs).
Diagnostic flowcharts 59
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