Table 60: Optional Hardware messages
Message Description Recommended action
No optional hardware fitted No optional hardware fitted Verify that the card has been
installed properly. See the
StoreOnce System Installation
and Configuration guide
for your product.
Valid hardware with valid license The hardware is valid and
licensed
No action required.
Failed hardware found There is a valid license but the
hardware is in a failed/degraded
state
Contact Hewlett Packard
Enterprise Support.
Unlicensed hardware found The hardware is valid but
unlicensed
Verify that the Optional Hardware
has been licensed as described
in Validating new licenses and
updating controller card status
on page 195.
Invalid hardware found (license
mismatch)
The hardware is valid but does
not match the license
Contact Hewlett Packard
Enterprise Support.
Hardware reported as degraded The hardware is reported as
degraded
Contact Hewlett Packard
Enterprise Support.
Hardware missing The hardware is missing Verify that the card has been
installed properly. See the
installation and configuration
guide for your product.
Card installed in wrong location The card has not been installed
in the correct PCI-E slot.
Verify that the cards were
installed in the correct order. See
the StoreOnce 10GbE Network
Card and Fibre Channel Card
Installation and Configuration
guide.
Hardware mismatch Hardware configuration mismatch Verify that the cards were loaded
in the correct order. See the
StoreOnce 10GbE Network Card
and Fibre Channel Card
Installation and Configuration
guide.
Hardware reporting as failed Hardware is in a failed state Contact Hewlett Packard
Enterprise Support.
Table Continued
198 Access and Device Configuration