HPE StoreOnce 6500

Field Description
Copy Operation
Cancelled
This indicates whether the user has cancelled the copy job or not.
Transport Protocol Specifies whether the copy was performed using Fibre Channel, TCP-IP or the
StoreOnce Internal Network.
Canceling a copy job
HPE recommends cancelling copy jobs via the backup application and only use the GUI as a last resort.
This ensures that the backup application catalog stays in sync with the backup images.
NOTE: If you use the GUI to cancel an inbound copy job, it is recommended to cancel the job in the
source outbound copy jobs list first.
• Select the job to be cancelled in the inbound copy job list.
• Click Cancel Job.
• At the confirmation prompt click OK.
System information messages
A job may have been cancelled for the following reasons that will be shown in the Status Information field:
• Cancelled By User: the copy job was cancelled either through the backup application or via the
StoreOnce Management GUI.
• Unexpected Error: Contact Hewlett Packard Enterprise Support.
• Lock Release Request: the destination StoreOnce Catalyst item was opened by another process.
Most backup applications prevent this from occurring.
• Out of Space: There is insufficient disk space. Take one of the following actions:
1. Expire backups that are no longer required and wait for housekeeping to free up space.
2. Purchase additional storage.
3. Perform the copy to a different store that has available free capacity.
• Not Licensed: The destination store does not have a license in place to accept copies for this backup
application. Check the installed licenses and resubmit the copy job once the license is applied.
• Permission Denied: The client requesting the copy no longer has permission to access the
destination store. Check access permissions on the destination appliance then resubmit the copy job.
• ObjectStore Not Present: The destination store is no longer available. Check the destination
appliance and ensure the store exists. This error may occur if a store is deleted whilst copies are still
queued.
• ObjectStore Origin Same As Destination: Backups are being copied within a store. Most backup
applications prevent this from occurring.
• Object Not Present: The copy object is no longer available. Check the backup application setup.
System information messages 115