Why can't I open Google Assistant in Phone mode?
If Google Assistant
™
doesn't open after selecting the Voice assistant button on the toolbar in
Phone mode, it may be because Google Assistant didn't close after it was last used.
1. On your phone, swipe down from the top of the screen to disable the phone as controller.
2. Open the recent apps screen.
3. Find Google Assistant, and then swipe up to close it.
4. Open the notifications panel, and then enable the phone as controller. See About the
phone controller on page 11.
5. Try opening Google Assistant again by selecting the Voice assistant button on the toolbar
in Phone mode.
What should I do if Phone mode crashes or doesn't work on my Xiaomi phone?
It may be because your phone doesn't allow the VIVE app to run in the background. Follow the
steps below to grant the VIVE app permission to run in the background.
1. On your phone, go to Settings.
2. Under Apps, tap Manage apps VIVE.
3. Under Permissions, tap Other permissions.
4. Under Settings, enable Start in background.
What should I do if I can't grant permission for Accessibility Services ?
Accessibility Services is needed in order to use your phone as a controller for VIVE Flow. If the
Grant button in the permissions step when you're setting up VIVE Flow doesn't become even
if you've already granted permission, do this:
1. On your phone, go to Settings.
2. Search for accessibility and then tap it.
If multiple hits are found, tap the one that goes to the Accessibility page in the phone settings.
3. Tap Vive.
4. Tap the Use service On/Off switch to turn off, and then tap it again to turn it on.
5. Tap the back button until you get back to the VIVE app and check if permission is granted
for Accessibility Service.
To learn more about setting up VIVE Flow, go to Setting up VIVE Flow using the VIVE app or VIVE
Flow app on page 14.
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