Bandwidth: 2.4 GHz only; not compatible with 5 GHz
Router channel: Set between 1–11
Guest networks/networks with portal page login: Not compatible
Mac address (if needed):
HC: Enter 001e followed by serial number (e.g., 001e05fb90ce)
HCC/HPC/PROHC: Enter f8f0 followed by serial number (e.g., f8f005fb90ce)
8. Testing with hotspot: Depending on your smartphone, use either guide below:
Apple hotspot [12]
Android hotspot [13]
Check server status: This test will tell you if the controller is working properly and if you
need to install an extender for better connection.
Wi-Fi Extender Note: You can try to connect to the extender via hotspot. If you have
connection issues here, you not getting an internet connection from the source.
If controller will not connect to the hotspot, email the Support Team:
Hydrawise Email Support [14]
Sprinklers Running with the
Controller Off or Unplugged
There are two reasons why sprinklers would continue to run with the controller Off or
Unplugged:
It's possible your valves were opened manually. Locate your valve box(es) and turn the
solenoid(s) clockwise until snug. The solenoid is located on top of the valve and looks
like a cylinder with two wires protruding out of it.
It's also possible that debris in the valve is causing the diaphragm to remain open.
To fix this problem: