If you are having issues logging in to Facebook using the application, follow this guide to
reset your password: Unable to Log In Using Facebook App [16]. Don’t worry; you won’t lose
any settings.
Account - Not Receiving
Hydrawise Activation Emails
We’re sorry that you have not yet received an activation email from
support@hydrawise.com [8]. We use a third-party company to ensure our email has the best
chance of getting to you.
The following tips will help you verify if the email was delivered. First, check your deleted
items to see if the email was inadvertently deleted. If it was, move the email back to your
inbox.
Next, look in your spam, trash, or junk folders. The email may have been sent to one of
these folders due to email filters. If the email is in one of these folders, right click on the
email and select “trust sender” or “always allow email from sender.”
We recommend that you add support@hydrawise.com [8] to your “safe senders,” “allowed,”
or “trusted” email list. Depending on your email service provider, you can do this in several
ways. Below are shortcuts to some popular providers:
Outlook [17]
Gmail [18]
Apple [19]
Hydrawise does not use your email address for marketing purposes. To view our terms
and conditions and privacy policy, visit www.hydrawise.com [20]. Please contact us if you
have questions.
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