Smart DC Controller Troubleshooting
Revision D Reference 6-21
FAULT 2
PHOTO EYE
The photo eye is missing or not
working.
This fault can only occur if the special supervised photo eye
function is enabled in the Installer Menu. See Installing
Photoelectric Sensors For Secondary Entrapment Protection
Only for details.
Correct malfunctioning photo eye.
FAULT 3
VOLTAGE SAG
Not used in SlideSmart. N/A N/A
FAULT 4
GATE NO LOAD
The Smart DC Controller has
detected there is no load on the
operator. The gate is non-operational
while this fault is triggered.
Possible causes:
- Motor wires disconnected.
- DC switch off.
1. Check DC motor wires.
2. Turn DC power switch on.
3. Press RESET to clear fault.
FAULT 5
LIMIT FAILED
Not used in SlideSmart. N/A N/A
FAULT 14
STUCK GATE
The Smart DC Controller has tried
3 times to overcome a stuck gate.
The gate is non-operational while
this fault is triggered.
Caused by broken gate hardware or ice/snow buildup. 1. Check and correct gate hardware as required.
2. Press RESET to clear fault.
ERROR 1
DIRECTION ERROR
The Smart DC Controller has
detected that operator ran in the
wrong direction.
Motor wiring. 1. Check motor wiring and correct, as needed.
2. Press RESET to clear fault.
ERROR 3
HY-5A FAILED
The Smart DC Controller has
detected a communication error
with a HY-5A vehicle detector.
Caused by removal of HY-5A or lack of integrity of the
socket connection. This message will also indicate which
detector the alert applies to: Exit Loop (ELD), Inside
Obstruction Loop (IOLD), Outside Obstruction Loop
(OOLD), or Center Loop (CLD).
1. Press RESET.
2. Remove and re-install the HY-5A.
3. Replace the HY-5A, if needed.
Table 6-1. Smart DC Controller - Troubleshooting
Display Description
Possible Causes Solutions
Condition Alert, Error or Fault
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