Chapter 4. IBM System Storage DS planning and configuration 231
3. Select the Save As option to keep a copy of the current profile configuration. In the next
window, select All Sections and specify a directory and file name where you will save a
copy, as shown in Figure 4-98.
Figure 4-98 Save Profile: All sections
Gathering support information
Support Data is an option of the Storage Manager that lets you collect all the internal
information of the DS5000 storage subsystem for review by the support organization. This
includes the storage Subsystems Profile, majorEventLog, driveDiagnosticData, NVSRAM
data, readLinkStatus, performanceStatistics, and many others.
This information can be collected manually at any time, but if there is a critical problem, it is
collected automatically and saved to the folder \client\data\monitor\ under the installation
path of the Storage Manager. In case of problems, your IBM support representative might
need this data to identify the source of the problem and make the necessary corrections.
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