Chapter 6. IBM Remote Support Manager for Storage 301
Firewall rules that are added for a device that is reporting an alert are removed when the alert
is closed on the RSM for Storage system.
While the internal firewall effectively limits the scope of access for remote users, at the same
time it also limits the access of any program running on the server. Because management
applications such as IBM Storage Manager or IBM Director require access to all devices
being managed, the presence of this internal firewall prevents the use of the RSM server as a
management station. Therefore, the RSM for Storage system should be considered to be a
single purpose appliance dedicated to problem reporting and remote access for IBM Service.
Figure 6-7 RSM internal firewall
6.2 Installing and setting up RSM
In this section, we show how to install and configure RSM. Before beginning this task, go to
the RSM support Web page and carefully review the IBM Remote Storage Manager for
Storage documents Planning, Installation and Users Guide, GC26-7933, and Installation
Hints and Tips, found at the following address:
http://www.ibm.com/support/docview.wss?uid=psg1MIGR-66062&rs=594
Storage
Email server
Customer
Intranet
Modem or
SSH
RSM
Host
Host
Switch
Mgmt Station
Internal Firewall
Required to limit
remote access to
specified systems
Firewall
Internet
Tip: Do not use a remote connection when installing the RSM for Storage on the
workstation. We recommend that you be logged on locally to the Graphical User Interface
of the workstation, because RSM resets the firewall settings to prevent remote access to
the Linux workstation and will be configured later.
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