Chapter 6. IBM Remote Support Manager for Storage 319
In the Remote Access setting window, you can enable/disable the Remote Access service
and enable/disable the option to automatically enable the Remote Access when an alert is
sent to IBM. This is shown in Figure 6-27.
Figure 6-27 Remote Access settings
Remote Access also has a configurable timeout between 12 to 96 hours. You can manually
disable remote access when the service is complete or allow it to time out. After the timeout
period has elapsed, the system is guaranteed to return to a secure state without intervention.
To configure the timeout value, scroll down the Remote Access settings window, select the
desired timeout value, and click Update Timeout Value, as shown in Figure 6-27.
Note: You do not need to provide the rservice user ID password to IBM Service, because
IBM Service has an internal tool that provides the current rservice password. You only
need to provide passwords of your storage subsystems or your other SAN devices, if
required.
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