402 IBM Midrange System Storage Hardware Guide
To enable automatic captures, perform the following steps:
1. Select Advanced Troubleshooting Support Data Automatic Settings.
2. Check the check mark to enable the automatic data collection and specify the destination
folder, as shown in Figure 7-54.
Figure 7-54 Enabling Automatic Data Collection
Running Collect All Support Data from Storage Manager GUI
In addition to automatically collecting support data, you can manually generate a new
collection at any time from the Storage Manager by performing these steps:
1. Select Advanced Troubleshooting Support Data Collect.
Tip: We recommend that you enable the Automatic Support Data Collection option in order
to have a support data file automatically generated and saved to the specified location after
the occurrence of a critical event. Make sure that:
You specify a directory outside your DS4000 system to collect the information.
The Event Monitor process is running on the workstation or host where you indicate to
collect the logs.
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