2. Prior to returning the system to the customer, you must reinstall the
system software on the hard disk.
Formatting Procedure
Before replacing a failing hard disk drive, try to format it as follows:
1. Power off the system unit. Check that the hard disk drive cable is tightly
connected.
2. Insert the Advanced Diagnostics diskette into drive A.
3. Power on the system unit.
4. Press 0 (SYSTEM CHECKOUT), then press Enter.
5. Depending on the options installed in the system, questions about
attached devices appear on the screen. Answer as required, then press
Enter.
6. Press Y (IS THE LIST CORRECT (Y/N)?), then press Enter. If the list
is incorrect, follow the instructions on the screen to correct the list
before answering “Yes.”
7. Press 0 (RUN TESTS ONE TIME), then press Enter.
8. Select 17 (HARD DISK DRIVE), then press Enter.
9. Press 7 (FORMAT MENU), then press Enter.
10. Press 1, C, then press Enter.
11. Press Y (DO YOU WANT TO CONTINUE (Y/N)?), then press Enter.
12. Press Y or N (ALL DEFECTS WILL BE SHOWN ON THE DISPLAY,
THEY CAN ALSO BE PRINTED ON LPT1. IS A HARD COPY
NEEDED?), then press Enter.
13. If you were instructed to perform an UNCONDITIONAL FORMAT, follow
the instructions on the screen.
Error Log
Use the following steps to create an error log, run the diagnostic tests, and
automatically record any error messages in an error log. This procedure is
normally used to diagnose an intermittent problem.
Note: The errors must be logged to a diskette drive or to a printer. If
recording errors on a diskette, use a copy of the Advanced Diagnos-
tics diskette that is not write-protected. Do not run any diskette
test when logging to a diskette drive.
Diagnostic Aids 3-9
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