v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 4364 or Type 4365 server,” on page 59 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
1800 Unavailable PCI hardware interrupt.
1. Run the Configuration/Setup Utility program and
adjust the adapter settings.
2. Remove each adapter one at a time, restarting
the server each time, until the problem is isolated.
1801 An adapter has requested memory
resources that are not available
1. Run the Configuration/Setup Utility program and
make sure that sufficient memory is installed in
the server.
2. Run the Configuration/Setup Utility program and
disable some other resources to make more
space available.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Each adapter
b. (Trained service technician only) System
board
1805 PCI option ROM checksum error
1. Remove the failing adapter.
2. Reseat each adapter.
3. Reseat the riser card.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Each adapter
b. Riser card
c. (Trained service technician only) System
board
1810 PCI error
1. Reseat the riser card.
2. Remove both adapters from the riser card.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Riser card
b. (Trained service technician only) System
board
Chapter 2. Diagnostics 19