IBM System x3250 Problem Determination And Service Guide

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 4364 or Type 4365 server,” on page 59 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-event/error log message Action
Dialback failed for userid x. Could not connect at
phone number yyy yyy yyyy
Information only.
ENET[eee] DHCP-HstNme=a, DN=b,
IP@=ccc.ccc.ccc.ccc GW@=ddd.ddd.ddd.ddd,
NMsk=fff.fff.fff.fff, DNS1@=ggg.ggg.ggg.ggg,
DNS2@=hhh.hhh.hhh.hhh
Information only.
ENET[eee] IP-Cfg: HstName=x,
IP@=ccc.ccc.ccc.ccc, GW@=ddd.ddd.ddd.ddd,
NetMsk=fff.fff.fff.fff
Information only.
Failure reading an I2C device, possible bus
failure.
1. Reseat the following components:
a. AC power cord
b. (Trained service technician only) System board
c. Power supply
2.
(Trained service technician only) Replace the system board.
Fan x Outside Recommended Speed.
1. Make sure that fan x is not obstructed.
2. Reseat the following components:
a. Fan x
b. Fan x cable
3.
Replace fan x.
Fan x Failure
1. Make sure that fan x is not obstructed.
2. Reseat the following components:
a. Fan x
b. Fan x cable
3.
Replace fan x.
Flash of x via y failed for user z...z Information only.
Flash of x by y via z was successful...w Information only.
Flash succeeded for x (address : y) Information only.
Hard drive x removal detected. Reseat hard disk drive x and restart the server.
Hard drive x fault
1. Run the diagnostic programs.
2. Replace hard disk drive x.
3. Replace the hard disk drive backplane or back plate.
Internal error CPU fault Information only. If the message remains:
1. (Trained service technician only) Reseat the microprocessor.
2. (Trained service technician only) Replace the microprocessor.
Invalid userid or password received. Userid is x Information only.
LAN: Command mode tamper triggered.
Possible break-in attempt
Information only.
LAN: Ethernet interface is no longer active Information only.
LAN: Ethernet interface is now active Information only.
Chapter 2. Diagnostics 49

IBM System x3250 Specifications

General

Processor Sockets	1
Memory Slots	4
Processor	Intel Core 2 Duo
Storage	SATA
Maximum Internal Storage	Up to 4TB
Hard Drive Interface	SATA
RAID Support	RAID 0, 1
Network	Gigabit Ethernet
Operating System Support	Windows Server, Linux