Table 10. Integrated management module error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, Types 4255, 7945, and 7949 server,” on page 157 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
A PCI PERR has occurred on
system %1.
(%1 = CIM_ComputerSystem
.ElementName)
Error A PCI PERR has occurred.
(Sensor = PCI Slot n; n = PCI
slot number)
1. Check the riser-card LEDs.
2. Reseat the affected adapters
and riser card.
3. Update the server and
adapter firmware (UEFI and
IMM).
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify
that the latest level of code is
supported for the cluster
solution before you update
the code.
4. Remove the adapter from slot
n.
5. Replace the PCIe adapter.
6. Replace riser card n.
(n = PCI slot number)
A PCI SERR has occurred on
system %1.
(%1 = CIM_ComputerSystem
.ElementName)
Error A PCI SERR has occurred.
(Sensor = PCI Slot n; n = PCI
slot number)
1. Check the riser-card LEDs.
2. Reseat the affected adapters
and riser card.
3. Update the server and
adapter firmware (UEFI and
IMM).
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify
that the latest level of code is
supported for the cluster
solution before you update
the code.
4. Remove the adapter from slot
n.
5. Replace the PCIe adapter.
6. Replace riser card n.
(n = PCI slot number)
Chapter 3. Diagnostics 143
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