IBM System x3650 M3 4255 Service Guide

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, Types 4255, 7945, and 7949 server,” on page 157 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
2011001 PCI-X SERR
1. Check the riser-card LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI device firmware.
4. Remove the adapter from the riser card.
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Riser card
b. (Trained service technician only) System
board
2018001 PCI Express uncorrected or uncorrected
error
1. Check the riser-card LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI device firmware.
4. Remove both adapters from the riser card.
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Riser card
b. (Trained service technician only) System
board
36 IBM System x3650 M3 Types 4255, 7945, and 7949: Problem Determination and Service Guide

IBM System x3650 M3 4255 Specifications

General

Form Factor	2U Rack
Chipset	Intel 5520
Max Processors	2
Processor	Intel Xeon 5600 series
Memory	Up to 192GB DDR3
Network Interface	Dual-port Gigabit Ethernet
Hard Drive Bays	Up to 16 x 2.5" or 6 x 3.5"
RAID Support	RAID 0, 1, 10
Memory Slots	18 DIMM slots
Operating System Support	Microsoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware