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IBM System x3650 M3 4255 Service Guide

IBM System x3650 M3 4255
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Table 9. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, “Parts listing, Types 4255, 7945, and 7949 server,” on page 157 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained
service technician.
v Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Message
number Component Test State Description Action
166-801-xxx IMM IMM I2C Test Aborted IMM I2C test
stopped: the
IMM returned
an incorrect
response
length.
1. Turn off the system and disconnect it from the
power source. You must disconnect the system
from ac power to reset the IMM.
2. After 45 seconds, reconnect the system to the
power source and turn on the system.
3. Run the test again.
4. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
5. Make sure that the IMM firmware is at the latest
level. The installed firmware level is shown in
the diagnostic event log in the Firmware/VPD
section for this component. For more
information, see “Updating the firmware” on
page 253.
6. Run the test again.
7. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
166-802-xxx IMM IMM I2C Test Aborted IMM I2C test
stopped: the
test cannot be
completed for
an unknown
reason.
1. Turn off the system and disconnect it from the
power source. You must disconnect the system
from ac power to reset the IMM.
2. After 45 seconds, reconnect the system to the
power source and turn on the system.
3. Run the test again.
4. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
5. Make sure that the IMM firmware is at the latest
level. The installed firmware level is shown in
the diagnostic event log in the Firmware/VPD
section for this component. For more
information, see “Updating the firmware” on
page 253.
6. Run the test again.
7. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 3. Diagnostics
77

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IBM System x3650 M3 4255 Specifications

General IconGeneral
Form Factor2U Rack
ChipsetIntel 5520
Max Processors2
ProcessorIntel Xeon 5600 series
MemoryUp to 192GB DDR3
Network InterfaceDual-port Gigabit Ethernet
Hard Drive BaysUp to 16 x 2.5" or 6 x 3.5"
RAID SupportRAID 0, 1, 10
Memory Slots18 DIMM slots
Operating System SupportMicrosoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware

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