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Chapter 1. Introduction

This Problem Determination and Service Guide contains information to help you

solve problems that might occur in your IBM

System x3650 Type 7979 and 1914

server. It describes the diagnostic tools that come with the server, error codes and

suggested actions, and instructions for replacing failing components.

Attention: The most recent version of this document is available at

http://www.ibm.com/servers/eserver/support/xseries/index.html.

Replaceable components are of three types:

v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your

responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for

the installation.

v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or

request IBM to install it, at no additional charge, under the type of warranty

service that is designated for your server.

v Field replaceable unit (FRU): FRUs must be installed only by trained service

technicians.

For information about the terms of the warranty and getting service and assistance,

see the Warranty and Support Information document.

The server has two model styles, which are based on the size and number of hard

disk drive bays:

v The 3.5-inch models have six 3.5-inch hot-swap hard disk drive bays. Install only

3.5-inch drives in these models. If you intend to install a tape drive option, the

tape drive will occupy two of the six 3.5-inch drive bays.

v The 2.5-inch models have eight 2.5-inch hot-swap hard disk drive bays and one

3.5-inch tape drive bay. Install only 2.5-inch hard disk drives and an optional

3.5-inch tape drive in these models.

Throughout this documentation, the terms 2.5-inch models and 3.5-inch models are

used to distinguish between the server styles.

Questions and Answers:

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IBM System x3650 Type 7979 Specifications

General