v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 7979 and 1914 server,” on page 79 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Beep code Description Action
One long and three short
beeps
Problem with the monitor or video
controller.
1. Reseat the following components, one at a
time, in the order shown, restarting the
server each time:
a. Monitor cable
b. Optional video adapter (if installed).
2.
Replace the following components, one at
a time, in the order shown, restarting the
server each time:
a. Monitor
b. Optional video adapter (if installed)
c. (Trained service technician only)
System board
Two long and two short
beeps
Problem with the optional video adapter.
1. Reseat the optional video adapter.
2. Replace the optional video adapter.
No-beep symptoms
The following table describes situations in which no beep code sounds when POST
is completed.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 7979 and 1914 server,” on page 79 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
No-beep symptom Description Action
No beeps occur, and the
server operates correctly.
Possible problem with the operator
information panel.
1. Check the operator information panel cable
for damage.
2. Reseat the operator information panel
cable.
3. Replace the following components, one at a
time, in the order shown, restarting the
server each time:
a. (Trained service technician only)
Operator information panel
b. (Trained service technician only) System
board
24 IBM System x3650 Type 7979 and 1914: Problem Determination and Service Guide
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