IBM System x3650 Type 7979 - Page 76

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 7979 and 1914 server,” on page 79 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
020-xxx-000 Failed PCI Interface test.
1. Reseat the riser-card assembly and the adapters
in the low-profile PCI slots.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Riser-card assembly
b. (Trained service technician only) System
board
030-xxx-099 Failed internal SCSI interface test. (Trained service technician only) Replace the system
board.
035-285-001 Adapter Communication Error.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
035-286-001 Adapter CPU Test Error.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
035-287-001 Adapter Local RAM Test Error.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
035-288-001 Adapter NVSRAM Test Error.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
035-289-001 Adapter Cache Test Error.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
035-292-001 Adapter Parameter Set Error.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
035-230-001 Battery Low. Replace the battery module on the ServeRAID SAS
controller.
035-231-001 Abnormal Battery Temperature. Replace the battery module on the ServeRAID SAS
controller.
035-231-001 Battery Status Unknown. Replace the battery module on the ServeRAID SAS
controller.
58 IBM System x3650 Type 7979 and 1914: Problem Determination and Service Guide