Idexx VetTest - Self-Help Guide and Troubleshooting; Analyzer Power and Screen Issues

I Self-Help Guide
Analyzer Power and Function
Screen is blue or black; green power light OFF.
Cause: The power cable is not connected to the analyzer or to an electrical outlet.
Solution: Turn the VetTest* analyzer off. Check the power cable connections.
Disconnect then reconnect on both ends; then turn the analyzer on (reboot).
Cause: The VetTest analyzer’s power switch is in the off position.
Solution: Check analyzer switch and power switch are on.
Cause: Faulty power outlet.
Solution: Check the socket.
Analyzer screen is blank, green power light is ON.
Cause: Disk not seated correctly in the disk drive.
Solution: Remove and reinsert the disk; then reboot the VetTest analyzer (see Inserting
the VetTest Software DiskQBHF#
Cause: The software disk is damaged.
Solution: Reboot the VetTest analyzer using another disk.
Cause: The disk drive is damaged or dirty.
Solution: Turn off the VetTest analyzer. On the back of the VetTest analyzer, remove
the metal cover over the software disk (see Connecting the Power Cord and
Turning On the AnalyzerQBHF#
Turn on the VetTest analyzer and observe the light above the electrical
connection. The light should come on in a few seconds and remain on while
the disk is being read. If the light comes on, clean the disk drive (see General
Upkeep and CleaningQBHF(*GUIFMJHIUEPFTOPUDPNFPODBMM*%&99
Technical Support for assistance.
Cause: Damaged liquid crystal display (LCD).
Solution: Call IDEXX Technical Support for assistance.
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