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Guarantee
TA-SCOPE is guaranteed to be free of material or performance defects in normal use and service. The guarantee
period is two years, starting from and including the day of delivery. A guarantee period of 365 days applies for
repairs and service.
This guarantee applies only for the original purchaser and does not include consumable materials or measuring
instruments which, in IMI Hydronic Engineering’s opinion, have been used incorrectly, have been neglected or
have been damaged as a result of accident or abnormal use or handling. IMI Hydronic Engineering guarantees
that its software operates in all significant respects in accordance with its performance specification. IMI Hydronic
Engineering does not guarantee that its software is fault free or that it will operate without crashing.
IMI Hydronic Engineering’s obligations in respect of its guarantee are restricted to full replacement of the purchase
cost or cost-free repair or replacement of defective products delivered to a IMI Hydronic Engineering authorised
service centre during the guarantee period, at IMI Hydronic Engineering’s discretion. To claim service under
guarantee, either contact the nearest IMI Hydronic Engineering authorised service centre or send the product,
carriage-paid (FOB) and insured, to the nearest IMI Hydronic Engineering authorised service centre with a
description of the problem. IMI Hydronic Engineering does not accept the risk of damage to the product during
transport. After repair under guarantee, the product will be returned carriage-paid (FOB) to the purchaser.
If IMI Hydronic Engineering is of the opinion that the fault has been caused by incorrect use, modifications,
accident or abnormal use or handling, we will submit an estimate for the cost of repairs and await approval of this
estimate before starting work. After repair, the product will be returned carriage-paid to the customer, after which
the customer will be invoiced for the cost of repair and of returning the product (FOB).
Guarantee
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