5G INDOOR ROUTER FG2000e USER GUIDE 15
3. If necessary, remove the SIM card from the protective sleeve, being careful not to touch the gold
colored contacts.
4. Use the SIM end of the included SIM tool to insert the SIM card into the appropriate SIM slot
notch first, with the gold-colored contact points facing the back of the device.
5. Replace the cover.
NOTE: Should your SIM card be lost or damaged, contact your network operator.
Resetting your Router
You can reset your 5G Indoor Router to factory settings using the RESET button on the router or from
the Mobile App, Admin Web UI, or Inseego Connect.
CAUTION! Resetting returns your FG2000e to factory settings, including resetting the Wi-Fi name and
password. This disconnects all devices.
Resetting with the RESET button
The master reset button is in a small hole located in the battery compartment on the bottom of the
5G Indoor Router
. This button returns the device to factory settings, including resetting the Wi-Fi name
(SSID) and password and admin password
.
To reset the 5G Indoor Router:
1. Slide the battery cover to the left and insert a fingernail at the edge to lift it out of place.
2. Place the RESET end of the provided SIM tool (or one end of an unfolded paper clip) into the
master reset button hole.
3. Press the SIM tool on the button for about five to six seconds, then your 5G Indoor Router will
restart.
Resetting from the Inseego Mobile App
To reset the router from the Inseego Mobile App, select Mobile Options, then select Factory Reset.
Resetting from the Admin Web UI
To reset the router from the Admin Web UI, select Settings > Backup and Restore and select Restore
Factory Defaults.
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