Juniper SRX240 - Packing the Components for Shipment

12. Securely tape the box closed.
13. Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.
Packing the Components for Shipment
Follow these guidelines for packing and shipping individual components of the services
gateway:
•
When you return a component, ensure that it is adequately protected with packing
materials and packed so that the pieces are prevented from moving around inside the
carton.
•
Use the original shipping materials if they are available.
•
Place individual Mini-Physical Interface Modules (Mini-PIMs) in electrostatic bags.
•
Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.
CAUTION: Do not stack any of the services gateway components during
packing.
Related
Documentation
• Required Tools and Parts for Installing and Maintaining the SRX240 Services Gateway
on page 48
• Locating SRX240 Services Gateway Component Serial Number and Agency Labels
on page 126
• Information You Might Need to Supply to Juniper Networks Technical Assistance Center
on page 127
• SRX240 Services Gateway General Safety Guidelines and Warnings on page 135
• Return Procedure for the SRX240 Services Gateway on page 125
• Juniper Networks Technical Assistance Center on page 118
129Copyright © 2015, Juniper Networks, Inc.
Chapter 19: Contacting Customer Support and Returning Components