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Technical Information and Help
The video function does not work.
What is HDR / Dolby Vision™?
• This TV has Dolby Vision to provide High Dynamic Range (HDR) and is compatible
with HDR 10. Using this feature the TV can reproduce a greater dynamic range of
luminosity by capturing and combining several different exposures. HDR promises
better picture quality thanks to brighter, more realistic highlights, more realistic
colour and other improvements. It delivers the look that film makers intended to
achieve, showing hidden areas of dark shadows and sunlight in full clarity colour
and detail.
• Dolby Vision present stunning, true-to-life images with amazing amounts of detail
that other post-processing technologies in the TV aren't able to produce. Dolby
Vision is supported via native and portal applications, HDMI and USB inputs. In the
MENU-PICTURE-MODE menu two picture modes will be available if Dolby vision
content is detected. Dolby Vision Bright and Dolby Vision Dark. As the names
indicate you may experience the content as the creator intended, with bright and
dark options, considering the ambient luminance.
The audio function does not work.
Picture OK but no sound
• Press the VOL + / – buttons.
• Sound muted? Press the
MUTE button.
• Try another channel. The problem may be caused by the broadcaster.
• Your TV speakers may be switched off turn them back on. Either double press the
HOME button while you're viewing your TV and select SOUND - TV SPEAKERS or go
to SETTINGS - DISPLAY & SOUND - SOUND SETTINGS - TV SPEAKERS.
No output from one of the speakers
• Adjust the Balance settings. Either double press the HOME button while you're
viewing your TV and select SOUND - BALANCE or go to SETTINGS - DISPLAY &
SOUND - SOUND SETTINGS - BALANCE.
Unusual sound from inside the TV
• A change in ambient humidity or temperature may result in an unusual noise when
the TV is switched on or off and does not indicate a fault with the TV.
No sound when connecting HDMI • Check you have choose the correct input source HDMI 1, 2 or 3.
Audio noise • Keep the RF coaxial cable away from other connected cables.
Password
Forgotten Parental PIN
• The default PIN code it 1111.
• To reset your parental PIN go to amazon.co.uk/pin
Alexa
Alexa isn't working
• Alexa voice control feature requires an internet connection to work – the TV will open
the network settings page if it is not connected.
• When speaking to Alexa hold the remote between 1 and 12 inches from your mouth.
There is a problem in PC mode.
The signal is out of range (Invalid
format)
• Adjust the resolution, horizontal frequency, or vertical frequency.
Vertical bar or stripe on background
& horizontal noise & incorrect
position
• Use Auto configure or adjust clock, phase, or H/V position.
Screen colour is unstable or shows a
single colour
• Check the signal cable.
• Reinstall the PC video card.
Smart services not working
Can't access Smart Services
• Check you are connected to your router and that the router is switch on and
working.
• Your router may be to far away from your TV, move your router closer to your TV.
• Try connecting your TV to your router using an ethernet cable.
Smart Services are very slow to
activate
• Your internet speed may be very slow, check your speed with your internet provider.
Technical
Information
and Help
JVC 32' Amazon Fire LED Smart HD TV LT-32CF600 Manual.indd 86JVC 32' Amazon Fire LED Smart HD TV LT-32CF600 Manual.indd 86 21/01/2021 12:3321/01/2021 12:33
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