Chapter 3
36 Kaba Ilco Lodging Access Control System
Type of creator Type of FDU users allowed to have a PIN
General Manager Programming, Bellman, Front Desk, POS
Master Front Desk, POS
Table 3.5.5: PIN management access table.
NOTE: For security, the General Authorization and Master Authorization levels
cannot have PINs assigned
When a property has multiple FDUs, only one unit should be used for the management of
PINs. As there is no real-time communication between multiple FDUs on a property,
using a master FDU for PIN management will minimize any potential issues with the
same PIN being used for different authorization levels on 2 different FDUs in the same
property.
The FDU offers the following options to manage PINs, which are detailed below:
- Create/Assign a PIN for a new or existing employee
- Read-back/verify a PIN
- Modify a PIN
- Revoke a PIN
NOTE: To either create or use PINs the FDU must first be configured for to use
one, or both, of these features. Please refer to Section 3.6 part 18 – Accept
PIN and Section 3.16 part 19 – Create PIN for more details.
IMPORTANT: For security reasons, if a Hotel Restart is done (see Section 3.5.9 –
Hotel Restart) all current PINs will be invalidated and an error
message of “Invalid keycard, the authorization has expired” will be
displayed. Previously assigned PIN values will remain in memory
to warn the administrator if a new user requests the same
sequence.
3.5.5.1 Create/Assign a PIN – New employees:
If the FDU has been configured to accept the creation of PINs a PIN may be assigned to
certain employee levels as an alternative to their keycard.
1. Swipe a keycard having a GMA or MA authorized user level.
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