Kaba ILCO FDU - 2.3 Front Desk Unit

Kaba Ilco Lodging Access Control System vii
5.7.1 The Mechanical Override .................................................................................. 159
5.7.2 The Electronic Override .................................................................................... 160
5.7.3 Overriding a RAC Card Reader ........................................................................ 161
5.8 The FDU Override................................................................................................. 161
Chapter 6: Implementing the System ........................................................ 163
6.1 Introduction ........................................................................................................... 163
6.2 System Administrator............................................................................................ 163
6.3 Planning the Property’s System............................................................................. 163
6.4 Starting the System After Installation.................................................................... 171
6.4.1 Starting the FDUs.............................................................................................. 172
6.4.2 Programming the Locks .................................................................................... 175
6.4.3 Making the Initial Set of Staff Keycards ............................................................ 176
6.5 Training Staff ........................................................................................................ 177
6.6 Issuing Keycards to Staff....................................................................................... 177
6.7 Updating the configuration file.............................................................................. 180
Chapter 7: Auditing .................................................................................... 181
7.1 Auditing a Lock..................................................................................................... 181
7.1.1 Auditing Locks Using the FDU .......................................................................... 183
7.1.2 Clearing the Lock Audit from the FDU Memory ................................................ 185
7.1.3 Viewing, Printing or Sending the Lock Audit to an USB Memory Stick............. 187
7.2 Auditing the FDU.................................................................................................. 192
7.2.1 Viewing, Printing or Sending the FDU Audit to an USB memory stick.............. 194
Chapter 8: Interfaces .................................................................................200
8.1 PMS Interface........................................................................................................ 200
8.1.1 Entering and Exiting the PMS Interface ............................................................ 201
8.1.2 Making Guest Keycards Using the PMS Interface ............................................ 203
8.2 POS Interface ........................................................................................................ 204
Chapter 9: Security Procedures.................................................................205
9.1 Basic Keycard Security ......................................................................................... 205
9.1.1 Inform Guests and Staff of How to Handle Keycards ....................................... 205
9.1.2 Do Not Write the Room Number on the Keycard .............................................. 205
9.1.3 Make the Lock and FDU Audit Trail Public Knowledge..................................... 205
9.2 Encoding, Issuing and Replacing Keycards........................................................... 205
9.2.1 Invalidate Lost Keycards Immediately............................................................... 205
9.2.2 Log the Encoding and Issuing of Every Staff Keycard ...................................... 206
9.2.3 Safe Storage of Staff Keycards (when not in use) ............................................ 207
9.2.4 Keycards that are Used Infrequently................................................................. 207
9.2.5 Access to Keycards........................................................................................... 207
9.2.6 Access to Emergency Keycards ....................................................................... 207
9.2.7 Choose the Appropriate Time-outs for the FDUs.............................................. 208
9.2.8 Handle Returned Keycards Appropriately......................................................... 208
9.3 General Safety and Security .................................................................................. 208
9.3.1 General Manager Authorization and Emergency Keycard Availability.............. 208
9.3.2 The Mechanical Override Option ...................................................................... 209
9.3.3 The Front Desk Unit Audit................................................................................. 210