KitchenAid KUDE20FB*0 User Manual

5-16
n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
DIAGNOSTICS & TROUBLESHOOTING
For Service Technician Use Only
Troubleshoong Guide #5
CUSTOMER
DESCRIPTION
POTENTIAL CAUSES CHECK RELATED
ERROR
CODES
MELTED DISHWARE AND/
OR SPRAY ARM AND/OR
DISHWASHER ALWAYS HOT
CUSTOMER USES NON-DISHWASHER SAFE
DISHES OR LOADS PLASTIC DISHES DIRECTLY
OVER HEATER.
INSTRUCT CUSTOMER.
TEMPERATURE SENSING PROBLEM. REFER TO SERVICE ERROR CODES TABLE. 3-1
WATER HEATING PROBLEM, HEATER STUCK
ON.
REFER TO SERVICE ERROR CODES TABLE.
7-2
WATER HEATER DISPLACED FROM
MOUNTING CLIP AND / OR PULLED OFF
CENTER.
INSPECT HEATER. ADJUST BACK INTO POSITION IF NEEDED.
NOISY OPERATION SPRAY ARM STALLED OR BLOCKED AND
SPRAYING ON THE DOOR.
- INSTRUCT CUSTOMER IF BLOCKED.
- CHECK SPRAY ARM ROTATION AND INSPECT FOR PLUGGED
NOZZLES. IF PLUGGED, CLEAN NOZZLES AND CONFIRM FILTERS
INSTALLED PROPERLY.
- CONTROLLED LOWER SPRAY ARM MOTOR FAILED. CHECK SPRAY
ARM MOVING IN BOTH DIRECTIONS DURING DIAGNOSTICS
CYCLE.
9-4
DIVERTER PROBLEM REFER TO SERVICE ERROR CODES TABLE. 9-1
9-2,9-3
MOTOR PROBLEMS FORCE CYCLE TO START
AND STOP REPEATEDLY.
REFER TO SERVICE ERROR CODES TABLE.
4-2
NO OR LOW WATER REFER TO SERVICE ERROR CODES TABLE. 6-1, 6-2
6-3, 6-4
DRAINS TOO LONG SLOW DRAIN PROBLEM - REFER TO SERVICE ERROR CODE TABLE
FOR 8-1.
8-1
VENT STUCK OPEN REFER TO SERVICE ERROR CODES TABLE. 10-2
FAN RUNS (MAKES NOISE) AFTER CYCLE
COMPLETED (ON MODELS WITH FAN).
DISHWASHER IS DESIGNED TO KEEP FAN RUNNING AFTER CYCLE
TO PREVENT MOISTURE BUILDUP IN DISHWASHER. FAN WILL
TURN OFF IF DOOR IS OPENED LONGER THAN 5 SEC. INSTRUCT
CUSTOMER.
EXCESSIVE FAN NOISE DUE TO FAULTY FAN
(ON MODELS WITH FAN).
1. CHECK FAN OPERATION DURING SERVICE DIAGNOSTICS TEST
CYCLE.
2. UNPLUG DISHWASHER OR DISCONNECT POWER.
3. REPLACE FAN IF DOES NOT SPIN FREELY.
LEAKS OR DRIPS ON
CABINET OR FLOOR
VENT WAX MOTOR PROBLEM (NOT ALL
MODELS)
REFER TO SERVICE ERROR CODES TABLE.
10-2
FAN PROBLEM
(ON MODELS WITH FAN)
REFER TO SERVICE ERROR CODES TABLE.
10-3
TOO MANY SUDS REFER TO SERVICE ERROR CODES TABLE. 6-3
6-4
LEAKING DISHWASHER CHECK DOOR / TUB GASKET AND ALL WATER CONNECTIONS
UNDER DISHWASHER. REFER TO SERVICE ERROR TABLE.
6-1
6-3
UNIT UNLEVEL (LEANING FORWARD) AND
WATER SURGES OVER FRONT LIP DURING
CYCLE.
CHECK ERROR HISTORY FOR FLOAT ERROR 6-4. ERROR 6-4 IS
LIKELY TO OCCUR IF UNIT IS SIGNIFICANTLY UNLEVEL AND
LEANING FORWARD. REFER TO SERVICE ERROR TABLE.
6-4
AIR PRESSURE SURGE WHEN DOOR IS
OPENED AND IMMEDIATELY CLOSED WHILE
DISHWASHER IS HOT CAN FORCE DROPLETS
OUT THE VENT DUCT.
INSTRUCT CUSTOMER TO LEAVE DOOR OPEN A FEW MINUTES
BEFORE RE-CLOSING IF OPENED WHILE DISHWASHER IS HOT
TECH.

KitchenAid KUDE20FB*0 Specifications

General

Brand	KitchenAid
Model	KUDE20FB*0
Category	Dishwasher
Language	English