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Troubleshooting > Responding to Error Messages
2101 Failed to send via SMB.
Failed to send via FTP.
Check the network and SMB settings.
Check the network and FTP settings.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
⢠Host name and IP address
⢠Port number
2-22
Failed to send the e-mail. Check the network and COMMAND CENTER.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠POP3 server name of the POP3 user
⢠SMTP server name
2102
2103
Failed to send via FTP. Check the followings of the FTP server.
⢠Is FTP available?
⢠The server is not operating properly.
ā
Failed to send the e-mail. Check the network.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
2201 Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
Check the network.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
ā
2202 Failed to send the e-mail.
Failed to send via FTP.
2203 Failed to send via FTP.
Failed to send via SMB.
2204 Failed to send the e-mail. Check the e-mail size limit of the SMTP settings on the
COMMAND CENTER.
2-22
2231 Failed to send via FTP. Check the network.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
ā
3101 Failed to send the e-mail. Check the authentication methods of both the sender and the
recipient.
ā
Failed to send via FTP. Check the network.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
3201 Failed to send the e-mail. Check the SMTP user authentication method of the recipient. ā
Code Error Corrective Actions Reference
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