2RV/2RW/2RX/2RY/3RA-3
7-60
J4012/J4013/J4018: Registration sensor stay jam
⢠When feeding from cassette 2,3, the registration sensor does not turn off even passing the specified time
after the PF feed sensor is turned off.
⢠When feeding from duplex, the registration sensor does not turn off even passing the specified time after the
registration sensor is turned on.
Step Check description Assumed cause Measures Reference
1 (In case paper is bent or
conveyed in skew) Check-
ing the conveying path
Paper is caught up by the
conveying guide or paper
piece.
If there is a paper piece or
foreign object on the convey-
ing side or a burr on the con-
veying side of the conveying
guide or on the parts such as
actuator, remove it or replace
it. If there is a scratch, defor-
mation or floating on the
sheet or film, correct or
replace it.
2 (When the paper skew
occurs) Relocating the
paper width guides
The locations of the paper
width guides do not fit with
the paper size.
Relocate the paper width
guides to fit them with the
paper size.
3 (In case paper is conveyed
in skew) Checking the
paper stacking level
Paper is loaded above the
highest level.
Reload paper within the
upper limit label level.
4 (In case paper is conveyed
in skew) Checking the
press spring
Pressure balance of the
PF conveying pulley is not
proper.
Reattach the PF conveying
pulley press spring. If
deformed, correct or replace
it.
5 (In case multiple paper is
fed) Reloading paper
The cut-end of the paper is
crushed.
Fan the paper well and load it
by reversing the paper direc-
tion
6 (In case multiple paper is
fed) Checking the feed
roller and retard roller
The paper fanning is not
enough.
Clean the feed roller and
retard roller. If worn down,
replace them.
7 Checking the PF convey-
ing roller and PF convey-
ing pulley
The PF conveying roller
conveying force is not
enough.
Clean the PF conveying roller
and PF conveying pulley on
their surface. If worn down,
replace them.
8 Checking the paper The paper leading edge is
bent.
Remove the bent paper.
9 Checking the paper Paper is curled downward
or wavy.
Correct or replace paper. If
difficult to replace, re-load
paper by switching top and
bottom ends or turning it over.
10 Checking the paper Unspecified papers are
used.
Explain to the user to use the
paper within the specifica-
tions.
11 Checking the paper foreign objects are on the
paper.
Remove the paper with for-
eign objects.