Lenovo ThinkServer TD350 - Page 200

Symptom
Action
Anewly-installedeasy-swapdriveisnotrecognized.1.Ensurethat:
•Thesignalcableandconnectorarenotdamaged.
•Theeasy-swap-drivemoduleissecurely
connectedtothecorrectSATAconnectorson
thesystemboardandtheSATAconnectorsare
enabledintheSetupUtilityprogram.See“Using
theSetupUtilityprogram”onpage57
.
•Allcablesandjumpers(ifany)areinstalled
correctly.
2.Ifyouhaveanydiagnosticprograms,runthe
diagnosticprogramstotestthestoragedrive.
3.Reinstalltheeasy-swapdriveandreconnectcables.
4.Replacetheeasy-swapdrive.
5.Replacetheeasy-swap-drivemodule.
Anewlyinstalledhot-swapstoragedriveisnotrecognized.1.Ensurethatthedriveisinstalledintothecorrectdrive
bay.
2.Restarttheserver.
3.Removethedrivefromthebay,wait45seconds,and
reinsertthedriveintothebay,makingsurethatthe
driveconnectstothehot-swap-drivebackplane.
4.Ifyouhaveanydiagnosticprograms,runthe
diagnosticprogramstotestthestoragedrive.
5.Ensurethatthebackplaneiscorrectlyseated.When
itiscorrectlyseated,thedriveassembliescorrectly
connecttothebackplanewithoutbowingorcausing
movementofthebackplane.
6.Ensurethatthecableconnectioniscorrect.See
“Connectingcables”onpage44.
7.Reconnectthebackplanepowercableandrepeat
step1throughstep4.
8.Reconnectthesignalcableandrepeatstep1through
step4.
9.ReconnecttheAnyRAIDadapterandrepeatstep1
throughstep4.
10.Ifyoususpectaproblemwiththesignalcable,
AnyRAIDadapter,orthebackplane:
a.Replacetheaffectedsignalcable.
b.ReplacetheaffectedAnyRAIDadapter.
c.Replacetheaffectedbackplane.
Multiplestoragedrivesfail.1.Ifyouhaveanydiagnosticprograms,runthe
diagnosticprogramstotestthestoragedrives.
2.Ensurethatthecableconnectioniscorrect.See
“Connectingcables”onpage44.
3.Reconnectthepowercable.
4.Reconnectthesignalcable.
5.Replacetheaffectedsignalcable.
6.ReplacetheAnyRAIDadapter.
7.Forhot-swapstoragedrives,ifyoususpectaproblem
withthebackplane,replacetheaffectedbackplane.
186ThinkServerTD350UserGuideandHardwareMaintenanceManual