Identifying the media path
55
Clearing jams
230 Paper Jam Duplex Door
A 230 Paper Jam message indicates the media is jammed between the duplex redrive and the
duplex door.
1 Pull up on the duplex rear door latch. Gently lower the duplex rear door.
2 Grasp the jammed media. Pull it straight up and out.
3 Close the duplex rear door.