Lexmark C510 - Troubleshooting

Solving printing problems
83
Troubleshooting
Held jobs do not
print.
A formatting error has
occurred.
Print the job. (Only part of the job may print.)
Delete the job.
Free up additional printer memory by scrolling through
the list of held jobs and deleting others you have sent to
the printer.
The printer has
insufficient memory.
The printer has
received invalid data.
Delete the job.
Job takes longer
than expected to
print.
The job is too
complex.
Reduce the complexity of your print job by eliminating
the number and size of fonts, the number and
complexity of images, and the number of pages in the
job.
Page Protect is set to
On.
Set Page Protect to Off from the Setup Menu.
Press Menu until you see Setup Menu, and then press
Select.
Press Menu until you see Page Protect, and then
press Select.
Press Menu until you see Off, and then press Select.
Job prints from the
wrong tray or on the
wrong media.
The operator panel
menu settings do not
match the media
loaded in the tray.
Make sure the Paper Size and Paper Type specified
on the operator panel and in the printer driver are
correct for the job you are printing.
Incorrect characters
print.
You are using an
incompatible parallel
cable.
If you are using a parallel interface, make sure you are
using an IEEE 1284-compliant parallel cable. We
recommend Lexmark part number 1329605 (10 ft) or
1427498 (20 ft) for the standard parallel port.
The printer is in Hex
Trace mode.
If Ready Hex appears on the display, you must exit Hex
Trace mode before you can print your job. Turn the
printer off and back on to exit Hex Trace mode.
Tray linking does not
work.
Tray linking is not
configured properly.
To configure the linked trays:
Make sure the Tray x Type value in the Paper Type
menu item in the Paper Menu is the same for all linked
trays.
Make sure the Tray x Size value in the Paper Size
menu item in the Paper Menu is the same for all linked
trays.
Symptom Cause Solution